Job Description

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients.  Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry.  We apply our expertise in technology, innovation and our business to support Pfizer in this mission.

The Customer and Commercial Creation Centre team creates comprehensive technology solutions for our external customers.  This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services and experiences in service of:

•    HCPs

•    Patients and Caregivers

•    Consumers

•    Clinicians & Study Participants

•    Payers, Hospitals, Pharmacies, Pharmacy Benefit

     Managers, Government Health Systems and   

     Institutions

Solutions teams within the Customer and Commercial Creation Center are driven to ensure that every health system stakeholder is given easy access to the information and tools they need to manage the best possible outcome for patients.  

Opportunities exist for the Customer and Commercial Creation Centre in many disciplines including web, mobile, artificial intelligence, and the electronic medical record (EMR) space to empower our stakeholders through seamless user experiences to support the detection, diagnosis, access and adherence for patients in their health journeys.  

We seek qualified and committed individuals to join us in our mission to fulfill our company’s purpose as we advance breakthroughs that change patients’ lives by ensuring they have access to quality healthcare services and Pfizer’s medicines and vaccines.

ROLE SUMMARY

The CRM Developer is responsible for designing, implementing, and maintaining customized solutions within the Salesforce platform. This role involves working closely with Technical lead to gather requirements, develop code, and deploy high-quality applications to support business processes and enhance user experience.

Working with a talented team of functional/technical experts, they are key proponents of Agile practices and values, using these to help drive forward the program of digital transformation that empowers Pfizer’s customer-oriented vision.

This position requires an individual with a proven ability to work cooperatively with different digital and vendor teams across a variety of technologies, delivering solutions that meet and exceed stakeholder expectations.

ROLE RESPONSIBILITIES

• Design and develop custom solutions using Salesforce declarative tools, Apex, Visualforce, Lightning Web Components, and other relevant technologies.
• Build and maintain integrations between Salesforce and external systems using REST/SOAP APIs, middleware, or custom code.
• Write efficient, reusable, and modular code to enhance system performance and scalability.
• Investigate and resolve technical issues, bugs, and errors within the Salesforce platform.
• Manage the deployment process, including sandbox-to-production migrations, change sets, and version control.
• Work closely with Salesforce administrators, business analysts, and other developers to understand requirements and translate them into technical solutions.
• Conduct code reviews to ensure adherence to best practices, security standards, and coding conventions.
• Create and maintain technical documentation, including solution design, code documentation, and release notes

QUALIFICATIONS

• Proven experience as a Salesforce Developer, with a strong portfolio of custom solutions and applications.
• 3+ years of experience.
• 1 year of experience as a Salesforce Developer.
• Proficiency in Apex, Visualforce, Lightning Web Components, and other Salesforce development tools.
• Knowledge of Salesforce data model, security model, and architecture.
• Familiarity with web technologies (HTML, CSS, JavaScript) and web services (SOAP, REST).
• Have demonstrated ability and experience in technology solutions delivery in a pharmaceutical or regulated environment with demonstrated capabilities managing large scale, enterprise software requirements definition, designs and implementations in global 24-by-7 environments.
• Exceptional interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to a variety of audiences.
• Excellent skills in planning, analysis, oral and written communication, consensus building, facilitation, negotiation, and the ability to readily learn a new business area.
• Proven capability leading projects in an Agile/DevOps environment.

   LI#PFE