About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

The Manager of Anatomic Pathology is a licensed professional and technical expert responsible for managing the operational, administrative, and fiscal management of the laboratory. The manager is responsible for the overall management of the day-to-day operations and technical functions of Anatomic Pathology. The manager will work in partnership with the Department Director and Division Chief / Medial Director on the implementation and facilitation of strategic plans consistent with the department’s goals and COH enterprise vision.

Main responsibilities include directing day to day operational and technical activities of functional areas, budgeting, personnel management and providing leadership to laboratory staff. Ensures the laboratory follows regulatory and accreditation requirements of CAP, CLIA, State of CA, and Joint Commission.

Key Responsibilities include:

Financial Management:

• In partnership with the Director, estimates future personnel and capital equipment needs and monitors and responses to variances against budget on an ongoing basis.
• Works with the Director in the development and implementation of budget and plans to control costs and improve department operations and efficiencies.
• Develops initial draft of business cases for key initiatives.

Operational Management:

• Collaborates with the leadership team and staff within the department to ensure the appropriate operational direction with the needed policies and procedures to carry out core operational functions and activities.
• Ensures that procedure manuals of all standard operating procedures are maintained, updated, and modified as new methods are introduced.
• Ensures close working relationship between the Clinical Laboratory and internal / external customers including vendors, nursing, leadership, and physicians, etc.
• Provides oversight of the proficiency survey program.
• Reviews staff competency documentation for appropriate level of completion.

Personnel Management:

• Attracts, retains, and develops quality team within areas of responsibility.
• Ensures that orientation and training programs are established.
• In conjunction with section supervisor(s) evaluates performance and implements recommendations for personnel actions.
• Manages ongoing technical and professional development of staff and provide avenues for said growth through training, in-service, and other educational opportunities.
• Consults with the Director and Division Chief about staffing issues and assist in developing additional resource requests or remediation plans in collaboration with Human Resources.
• Ensures development of competency and training programs are available for laboratory staff.
• Schedules staff meetings and ensures that staff on all shifts are informed and engaged

Quality:

• Ensures compliance with regulatory and accreditation requirements of CAP, CLIA State of CA, and Joint Commission.
• Reviews findings from complaints and occurrences through TIPS (QRRM) and takes appropriate follow-up actions where appropriate.
• Ensures the implementation of the Department Quality Plan.
• In partnership with Director and Division Chief oversees and reviews through active surveillance all quality control activities, including daily QC, proficiency testing, technical performance, and ensure documentation is maintained.

Clinical Research:

• Participates in and supports research projects and protocols where appropriate.

Basic education, experience and skills required for consideration:

• Minimum Education: Bachelor’s Degree in Science
• Minimum Experiences:
  • Five to seven years of clinical laboratory technical experience
  • Three to five years of management experience

Required Certification/Licensure:

• HT (ASCP) or HTL (ASCP) or CT (ASCP) or PA (ASCP)

Preferred education experience and skills:

• Master’s degree
• Experience in an academic medical center and/or NCI designated cancer center
• Epic Beaker preferred

Additional Information: